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Privacy Policy
A legal disclaimer
Harlow Electrical & Solar (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.
1. Information We Collect
1.1 Personal Information
When you contact us, request a quote, or use our services, we may collect personal details such as:
Name
Email address
Phone number
Address
Any other information you provide related to your enquiry
1.2 Non-Personal Information
We may also collect non-personal information, such as:
Browser type and version
IP address
Website usage data (via cookies and analytics tools)
2. How We Use Your Information
We collect and use your information to:
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Respond to your enquiries and provide services
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Process bookings, quotes, and invoices
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Improve our website and customer experience
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Send relevant updates, promotions, or service notifications (if opted in)
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Comply with legal requirements
We will never sell, rent, or share your personal information with third parties for marketing purposes.
3. How We Protect Your Information
We take reasonable steps to protect your data from unauthorized access, disclosure, or misuse. This includes using secure servers, encryption, and restricting access to personal data.
4. Cookies & Tracking Technologies
Our website may use cookies to enhance your browsing experience. Cookies help us analyze website traffic and improve functionality. You can disable cookies in your browser settings if you prefer not to use them.
5. Third-Party Links
Our website may contain links to third-party sites (e.g., government rebate programs, industry resources). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.
6. Your Rights & Choices
You have the right to:
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Access, update, or correct your personal information
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Request that we delete your data (subject to legal obligations)
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Opt out of marketing communications at any time
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Phone: 0439 420 602
Email: info@harlowelectrical.com.au